Scheduling and Billing Policies

Usage Rates

Analysis/Sorting - assisted IDDRC: $80/hr Non-IDDRC: $110/hr
Analysis/Sorting - self run* IDDRC: $40/hr Non-IDDRC: $60/hr

All billing is in 15 minute increments. The goal of the facility is to provide time to as many users as possible, therefore you are encouraged to make reasonable time estimates when scheduling. Allow time for experiment specific realignment, configuring gates and adjusting your settings at the beginning of your appointment. Facility users are billed on a monthly basis for hourly usage according to the rates above. All Children’s Hospital Boston investigators must provide an active cost center number when they establish a user account. Outside researchers will be sent invoices.

The facility provides only those reagents necessary for the operation of the instruments (phosphate buffered saline, calibration beads, etc.) It does not supply reagents for sample preparation. The user is responsible for providing samples to the facility which are ready for analysis in suitable test tubes (BD 352054) and filtered through a cell strainer with a mesh of 40 um or less.

Scheduling Policy

To schedule a request of service, you must first establish an account. You will be asked to provide us with user information – your name, your email, a phone number, an active purchase order number, a billing address and contact information for your department’s financial coordinator/grants manager. Once you have an account, you may book an appointment using our online scheduler or by calling us at 617-355-8463.

Cancellation Policy

If you fail to show up for a booked appointment you will be billed for the full time reserved. Reservations must be cancelled 24 hours prior to the time scheduled by calling us at 617-355-8463. Late arrivals interfere with subsequent appointments, so please be punctual.

* will be considered on case by case basis